Disappointing so far, lacks basic features
I got this app after spending years using another bill keeping app and not being happy with the lack of updates in the prior app. So far I am disappointed in the iPhone version of this app because despite all the glitz and glamor, some basic features are missing or lacking.
The app looks nice, but it doesnt help you keep track of your monthly bills. If youre like me and probably thousands of other users like me who just want an app to keep track of monthly upcoming bills and paid bills without actually paying them from the app or linking to any outside accounts, this app fall short.
The app doesnt have the ability to segregate bills into only the current month. So, I am looking at the March calendar, but under the calendar all the "due later" bills are listed, including lots of bills NOT due in March. The app includes bills that are only due quarterly and thus skews the numbers. I want to look at a month and ONLY see bills due that month, not all the bills do forever, indefinitely.
Also, once you mark a bill as paid, it disappears. So, I just paid my cell phone bill and it disappears from the "due soon" list. But theres no list for "bills paid" for March. The paid bills just go away. So if I want to look back and see what bills Ive already paid for the month, it cant be done. This is a major problem for me.
The app also doesnt keep a running tally of bills paid and bills outstanding for the month. So, if I pay five bills for March, not only can I not see what five bills I paid, I also cannot see the math regarding the amount of money spent on those bills thus far, or the amount of money still due on unpaid bills for the month. This is a basic mathematic formula that even free or cheaply made apps have. Even a basic excel spreadsheet would do the job better than this app.
Customer service is hit or miss. I emailed once and never got a response. The second time, I got a response that basically told me I was out of luck unless I got the Mac version of the app. Its 2016. People do everything from their phones. I needed a basic, yet well designed app that helped me keep track of bills every month.
The bells and whistles make this app look pretty, but the fact that the app fails at its very primary purpose makes me disappointed that I purchased it. Without an update ASAP to remedy this basic flaws, I will be looking for a different bill tracker.
I wouldnt recommend paying for this app....
iTrust about
Chronicle - Bill Organizer